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Residential
Water System - Limited Lifetime Warranty |
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1st
year of ownership
This residential water system is
warranted as to workmanship and material for a
period of one year from date of original
installation at the original installation site, if
properly installed by an Intermountain Soft Water
Certified Installer. Should any component in your
system prove defective in the first year, it will be
repaired, rebuilt or replaced at our option,
provided it is returned directly to us.
After the 1st
year of ownership,
should any component in your system prove defective,
it will be repaired, rebuilt or replaced at our
option for a maximum charge of $50.00, provided it
is returned directly to us. Labor, transportation,
shipping or other charges incurred in the diagnosis,
replacement or repair of defective components are
not covered by this warranty. If you choose not to
send a defective component back to us, repairs to
your system can be conducted in your home by a
factory authorized service technician if your home
is within the operating radius of an Intermountain
authorized repair center. This warranty does not
cover transportation, shipping, diagnosis,
replacement and repair charges resulting from your
in-home repair request. Intermountain Soft Water or
its subsidiaries will not be held responsible for
loss or damage caused by any defective component.
Intermountain Soft Water disclaims the implied
warranty of fitness for a particular application.
This warranty must be presented
at time of claim and all claims must be presented
within 30 days of occurrence.
This warranty is void if your
water system is not installed in compliance with
prevailing plumbing codes, according to
Intermountain Soft Water’s installation protocol, or
if the influent water temperature is hotter than 90F
or where the static water pressure is less than
40psi, or more than 80psi. Intentional/malicious
damage, misuse, neglect, unauthorized modifications
or accidental damage to the system are not covered
by this warranty. This warranty does not cover
damage caused by pressure surges, water hammer,
power surges or sags, lightning, fire, flood,
freezing, earthquake, acts of God or other casualty.
Your water system is subject to
normal wear and tear during its usable service life.
Wear and tear is not regarded as
a product defect and is not covered by this
warranty.
Your water system includes a
Pur-gard/Pur-Gard Plus performance-enhancing
injection system. The Pur-gard/Pur-Gard Plus
performance-enhancing additive is essential to
proper functioning of your system. If Pur-gard is
not added to the injection system at the prescribed
interval in your owner’s manual, this warranty will
be void.
This limited
lifetime warranty is only valid if registered within
10 days of initial installation. If unregistered,
this warranty is only valid for 1 year from the date
of original manufacture.
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Commercial Water
System - Limited Warranty |
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1st
year of ownership
This commercial water system is
warranted as to workmanship and material for a
period of one year from date of original
installation at the original installation site, if
properly installed by an Intermountain Soft Water
Certified Installer. Should any component in your
system prove defective in the first year, it will be
repaired, rebuilt or replaced at our option,
provided it is returned directly to us.
After the 1st
year of ownership
and within the first 6 years, should any
component in your system prove defective, it will be
repaired, rebuilt or replaced at our option for a
maximum charge of $100.00, provided it is returned
directly to us. Labor, transportation, shipping or
other charges incurred in the diagnosis, replacement
or repair of defective components are not covered by
this warranty. If you choose not to send a defective
component back to us, repairs to your system can be
conducted at your location by a factory authorized
service technician if your premise is within the
operating radius of an Intermountain authorized
repair center. This warranty does not cover
transportation, shipping, diagnosis, replacement and
repair charges resulting from your in-field repair
request. Intermountain Soft Water or its
subsidiaries will not be held responsible for loss
or damage caused by any defective component.
Intermountain Soft Water disclaims the implied
warranty of fitness for a particular application.
After the
6th year of ownership, should any component in
your system prove defective, it will be repaired,
rebuilt or replaced at our option for a maximum
charge of $500.00, provided it is returned directly
to us. Labor, transportation, shipping or other
charges incurred in the diagnosis, replacement or
repair of defective components are not covered by
this warranty. If you choose not to send a defective
component back to us, repairs to your system can be
conducted at your location by a factory authorized
service technician if your premise is within the
operating radius of an Intermountain authorized
repair center. This warranty does not cover
transportation, shipping, diagnosis, replacement and
repair charges resulting from your in-field repair
request. Intermountain Soft Water or its
subsidiaries will not be held responsible for loss
or damage caused by any defective component.
Intermountain Soft Water disclaims the implied
warranty of fitness for a particular application.
This warranty must be presented
at time of claim and all claims must be presented
within 30 days of occurrence.
This warranty is void if your
water system is not installed in compliance with
prevailing plumbing codes, according to
Intermountain Soft Water’s installation protocol, or
if the influent water temperature is hotter than 90F
or where the static water pressure is less than
25psi, or more than 90psi. Intentional/malicious
damage, misuse, neglect, unauthorized modifications
or accidental damage to the system are not covered
by this warranty. This warranty does not cover
damage caused by pressure surges, water hammer,
power surges or sags, lightning, fire, flood,
freezing, earthquake, acts of God or other casualty.
Your water system is subject to
normal wear and tear during its usable service life.
Wear and tear is not regarded as
a product defect and is not covered by this
warranty.
Your water system includes a
Pur-gard/Pur-Gard Plus performance-enhancing
injection system. The Pur-gard/Pur-Gard Plus
performance-enhancing additive is essential to
proper functioning of your system. If Pur-gard is
not added to the injection system at the prescribed
interval in your owner’s manual, this warranty will
be void.
This limited
warranty is only valid if registered within 10 days
of initial installation. If unregistered, this
warranty is only valid for 1 year from the date of
original manufacture.
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Commercial Hot
Water System - Limited Warranty |
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1st
year of ownership
This commercial hot water system
is warranted as to workmanship and material for a
period of one year from date of original
installation at the original installation site, if
properly installed by an Intermountain Soft Water
Certified Installer. Should any component in your
system prove defective in the first year, it will be
repaired, rebuilt or replaced at our option,
provided it is returned directly to us.
After the 1st
year of ownership
and within the first 6 years, should any
component in your system prove defective, it will be
repaired, rebuilt or replaced at our option for a
maximum charge of $100.00, provided it is returned
directly to us. Labor, transportation, shipping or
other charges incurred in the diagnosis, replacement
or repair of defective components are not covered by
this warranty. If you choose not to send a defective
component back to us, repairs to your system can be
conducted at your location by a factory authorized
service technician if your premise is within the
operating radius of an Intermountain authorized
repair center. This warranty does not cover
transportation, shipping, diagnosis, replacement and
repair charges resulting from your in-field repair
request. Intermountain Soft Water or its
subsidiaries will not be held responsible for loss
or damage caused by any defective component.
Intermountain Soft Water disclaims the implied
warranty of fitness for a particular application.
After the
6th year of ownership, should any component in
your system prove defective, it will be repaired,
rebuilt or replaced at our option for a maximum
charge of $500.00, provided it is returned directly
to us. Labor, transportation, shipping or other
charges incurred in the diagnosis, replacement or
repair of defective components are not covered by
this warranty. If you choose not to send a defective
component back to us, repairs to your system can be
conducted at your location by a factory authorized
service technician if your premise is within the
operating radius of an Intermountain authorized
repair center. This warranty does not cover
transportation, shipping, diagnosis, replacement and
repair charges resulting from your in-field repair
request. Intermountain Soft Water or its
subsidiaries will not be held responsible for loss
or damage caused by any defective component.
Intermountain Soft Water disclaims the implied
warranty of fitness for a particular application.
This warranty must be presented
at time of claim and all claims must be presented
within 30 days of occurrence.
This warranty is void if your
water system is not installed in compliance with
prevailing plumbing codes, according to
Intermountain Soft Water’s installation protocol, or
if the influent water temperature is hotter than
140F or where the static water pressure is less than
25psi, or more than 90psi. Intentional/malicious
damage, misuse, neglect, unauthorized modifications
or accidental damage to the system are not covered
by this warranty. This warranty does not cover
damage caused by pressure surges, water hammer,
power surges or sags, lightning, fire, flood,
freezing, earthquake, acts of God or other casualty.
Your water system is subject to
normal wear and tear during its usable service life.
Wear and tear is not regarded as
a product defect and is not covered by this
warranty.
Your water system includes a
Pur-gard/Pur-Gard Plus performance-enhancing
injection system. The Pur-gard/Pur-Gard Plus
performance-enhancing additive is essential to
proper functioning of your system. If Pur-gard is
not added to the injection system at the prescribed
interval in your owner’s manual, this warranty will
be void.
This limited
warranty is only valid if registered within 10 days
of initial installation. If unregistered, this
warranty is only valid for 1 year from the date of
original manufacture.
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General Terms of Sale |
Buyer will pay all invoices
within stated terms and agrees to all terms
contained in invoices supplied by Intermountain
Soft Water. These terms may be amended from time to
time.
Prices: Prices are F.O.B.
Orem, UT. Due to fluctuating petrochemical,
transportation and copper/brass prices, all prices are subject to change
without notice. Orders will be invoiced at the
prevailing price at
the
time merchandise is shipped. Prices &
availability can be confirmed through your
account representative verbally or in
writing. When placing purchases as the result of
a written quotation, please reference the
quotation number. Prices on purchase orders do
not
constitute final pricing.
Payment Terms: Payment of
merchandise is due upon receipt unless otherwise
specified on your invoice. New accounts are
strictly COD Cash or Credit card until a credit
application has been submitted and
approved. In the event of any default or late
payment of fees or costs, a penalty/late charge
will be imposed at a rate of 2% per month, on
the unpaid balance together with reasonable
collection costs and fees.
Shipping: Unless
otherwise specified, we will ship your order in
the most expeditious and economical
manner. You will be charged for freight,
insurance and handling, as appropriate.
Return of Items: Items
cannot be returned without a Return Merchandise
Authorization (RMA) number. Please contact your
account representative for an RMA. A restocking
fee of up to 25% may be applicable to
your return. All items must be received within
10 days
of
RMA issuance. See return policy for more
details.
Loss/Damage Liability:
Claims for shortage, erroneous charges or
price corrections shall be deemed waived unless
made in writing, within 10 days of invoice date.
Equipment Description &
Specifications: Since we are
constantly refining and enhancing our
products, all equipment descriptions and
specifications are subject to change without
notice.
Other Products Available:
We can provide many other products for
special applications
which
are not listed on this website. If you require an
item which you do not find listed here, please
contact us.
Guarantee: It is
our goal to provide extraordinary products and
service on a daily basis. If our products or
service do not meet with your satisfaction,
please let us know immediately and we promise to
make every reasonable effort to remedy the
situation.
Warranty: All
products to be free of defects in material and
workmanship for a period of 1 year from date of
manufacture. Intermountain Soft Water disclaims the
implied warranty of
fitness for a particular application.
See our warranty details
for further information
Disclaimer:-
While every possible effort has been made to
ensure the accuracy of this website,
Intermountain Soft Water reserves the right to
alter, modify or amend this website at any time
for any reason. Water treatment is not always
an exact science. Even when equipment is
performing to specifications, you might not
necessarily get the results that you want, so
Intermountain Soft Water doesn't warrant or
guarantee suitability of application of any of
our products. If you have a non municipal
water-improvement application, please consult
with your local Intermountain Soft Water trained
Certified Water Professional to ensure that
proper testing and analysis are performed
before purchasing a product.
All products are sold with a limited warranty, which details Intermountain Soft
Water's obligations to you as to equipment
quality. Trademarks referenced on this website
are the exclusive property of their respective
owners, without intentional infringement by
Intermountain Soft Water.
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- If you have questions or
suggestions, please contact us at:
Intermountain Soft Water
Customer Care - Warranty
Issues
220 South 1060 West, Lindon UT 84042
(801) 225-5233
Effective Date: January 1st 1995
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